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Event History

November 2021

Problems with chat routing

» View Event Details | Created Wed, 24 Nov 2021 09:34:00 +0000

Resolved Situation resolved, all chats and routings are working fine.
Posted: Wed, 24 Nov 2021 09:58:00 +0000

Problems with Giosg reporting

» View Event Details | Created Tue, 09 Nov 2021 07:53:00 +0000

Resolved Reporting made available to the customers. Interaction reporting however is disabled at this point for further investigation as it seems to be the root cause of the problem.
Posted: Tue, 09 Nov 2021 11:49:00 +0000

Slowness in chats

» View Event Details | Created Mon, 08 Nov 2021 13:36:00 +0000

Resolved The incident is resolved. Chat performance is on satisfactory level again.
Posted: Mon, 08 Nov 2021 13:49:00 +0000

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